Introducing yourself and saying what you do • Welcoming a patient • Talking to patients and colleagues • Describing your role and responsibilities • Staff in the hospital • Medical terminology • Everyday healthcare language • Hospital charts: patient admission form Talking about pain • Types of pain • Pain severity and location • Administering pain medication • Types of painkillers, side effects • Chronic pain: osteoarthritis • Hospital charts: pain scales • The body: anterior and posterior Pressure area care • Pressure ulcers and ulcer stages • The body: the lower back and buttocks • Changing a patient’s position • Intentional rounding • Pressure area care of wheelchair-bound patients • Waterlow pressure area assessment tool • The body: lower back and buttocks Injuries and falls • Falls and injuries • Sprains, strains, fractures and dislocations • Care of a patient with a plaster cast • Giving a handover • Writing an incident report • Hospital charts: Falls Risk Assessment • The body: legs, thighs, hips, feet Infection Control • PPE, micro-organisms, HCAIs • Taking a blood sample • Taking a temperature, abnormal readings • Wound infections, burns chart • Isolation nursing • Hospital chart: wound care chart • The body: skin, nails, hair Intravenous therapy and IV injections • IV equipment, needle stick injuries • Administering IV fluids • Checking and giving an IV antibiotic; VIP scores • Drug calculations • Taking about clinical pathways • Hospital charts: fluid balance chart • The body: arms and hands Administration of medications • Types of medication • Checking drugs, dose, frequency, allergies • Discussing side effects and precautions • Medication and the elderly • Putting in eye drops and eye ointment • Hospital charts: drug charts • The body: ears and eyes Breathing difficulties • Respiration and respiratory difficulties • Breathing equipment • Asthma – types of inhalers and nebulisers • Upper respiratory tract infections • Discussing lifestyle changes • Hospital charts: oxygen prescription • The body: the chest Post-operative care • Vocabulary of post-operative care • Taking a handover in Recovery • Explaining discharge information • Managing phone enquiries • Using SBAR to communicate with colleagues • Hospital documentation: district nurse referral • The body: the abdomen End-of-life care • Types of cancer and cancer treatment • Talking about chemotherapy side effects • Managing unpleasant symptoms post- radiotherapy • Palliative care • Supporting relatives • Hospital charts: DNAR orders • The body: mouth and throat