Online English for Care

Online English for Care


About this course

This English for Care course is for non-English speaking HCAs and Carers who are working in an English language environment. It is also for students of nursing and care who want to build a foundation in Nursing English.

Level A2 – B1

Communicate with patients English for Care course is for Health Care Assistants (HCAs) and carers working in hospitals, care homes and nursing homes. It teaches the English needed to communicate effectively with patients and with other healthcare professionals at work.

Develop Nursing English skills

This course is also for students of nursing and care who want to develop a strong foundation in Nursing English. The course includes essential medical terminology, interactions with patients and nurses, and the English needed in multiple care scenarios.

What do you learn?

Topics in the English for Care course include managing pain, pressure area care, dealing with falls, mental health issues, infection control, dealing with elderly patients, taking observations, and managing daily activities, such as toileting, food, drink and moving around. You learn essential vocabulary, medical terms and communicative techniques to use in many different care scenarios.

How long is the course and what level is it?

The English for Care course is 60-hours of study. As it is online, you can learn when and where you want.  It is designed for English learners with an elementary and lower intermediate (A2-B1) level of English. It will develop essential English for Care language skills and help you communicate with accuracy and confidence.

Course Length 60 hours of study, divided into 10 clearly defined 6-hour sections. Each section

focuses on a vital area of practice, giving students the tools to perform effectively

at work. Students have 3 months to complete the course

Course Level The course is set at an elementary and low-intermediate level (A2-B1 in the Common

European Framework). At this level, you can currently understand and communicate

in simple sentences in familiar situations, such as travel, work and family.

Inputs During the course, students listen to conversations, read medical texts and

hospital charts, watch animated videos, look at work-related photographs and

images, and study vocabulary, grammar and pronunciation focus points.

Exercises Students take a wide range of exercises to help learn the language they need.

The exercises concentrate on scenarios using English at work.

Integrated Dictionary

and Pronunciation Guide Click on any word to get its meaning and listen to how it should be said – in both

British and American English.

Progress Assessment Students can track their results and the time they spend online. And at the end

of every unit, there is a progress assessment so students can see what they

have learnt.

End of Course

CPD Certificate When doctors complete the course, they receive a CPD-stamped Certificate stating

the name and level of the course, and a description of what they have learnt.

Lead Writer Virginia Allum is a practising Registered Nurse, a lecturer in Medical English, and

a widely published writer, including ‘English for Medical Purposes: Health Care

Assistants’, ‘English for Carers’, and the ‘Cambridge English for Nursing’ text

books, and creating practice materials for the Occupational English Test.


Patient Admission • Introducing yourself • Checking patient information • Patient confidentiality • People and places in the hospital • Taking patient observations • Hospital chart: observation chart Eating and Drinking • Talking about meals • Helping with meal times • Completing a fluid balance chart • Avoiding dehydration • Hospital charts: MUST chart Toileting a Patient • Talking about incontinence • Urine output • Assisting patients with toileting • Talking about constipation • Ensuring dignity and privacy • Hospital charts: bowel charts Mobility • Language of mobility • Rehabilitation and disability • Care of a plaster cast • Helping a patient after a hip operation • Care after a stroke • Hospital chart: patient handling Pressure Area Care • Pressure ulcers • Managing pressure ulcers • Log rolling a patient • Intentional rounding • Hospital chart: pressure ulcer assessment tools Falls and injuries • Falls, slips and trips • Types of injuries • Wounds and dressings • Scenario: a resident has a fall • Accountability of HCAs • Hospital charts: falls assessment Elderly patients • Gerontology and the ageing process • Legal and ethical issues in ageing • Dementia in the elderly • Parkinson’s disease • Talking about osteoporosis • End of life care, supporting relatives Infection control • Cycle of infection and contagious diseases • Body temperature • Pneumonia and other chest infections • Talking about respiration • Hospital acquired infections • Use of PPE and hand hygiene • MRSA , talking MRSA swabs Pain • Types of pain • Asking about pain • Using pain scales • Pain behaviour in the elderly • Non-pharmacological pain relief • Chest pain and the heart Mental Health • The Mental health team • Depression in the elderly • Talking about depression • Confusion in the elderly • Substance misuse • Alcohol Withdrawal Score • Dealing with challenging behaviours • Managing aggressive patients